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Diploma in Office Administration

Course Content

 

Office Communication Skills This module provides an overview of the types of skills required to run and administer a busy office environment. Topics covered in this module include communication skills, use of networked communication applications, planning skills, understanding budgets and purchasing, project planning, and team working.

Information Technology Applications: This module will equip learners with practical digital skills. Learners will gain an understanding of collaborative technologies in the workplace.  They will apply best practice for creating documents, presentations, spreadsheets, and databases.

Human Resource Management: This module will provide the student an insight into HRM and the role HRM plays in an organisation. The module presents current trends in the field and provides the students with the foundational tools for Human Resource Management

Project Management: This module provides an overview of the types of skills required to run and administer a busy office environment. Topics covered in this module include project management and planning skills, understanding budgets and purchasing.

Office Administration skills: This module covers practical skills required by all those working in a modern office environment and is complimentary, and closely related, to the Office Communication Skills module. Topics covered include file management and sharing, email management, books of first entry, accounts payable and receivable and diary management, planning and scheduling.

Marketing and Digital Media management: This module explores the skills and knowledge necessary for the planning and management of effective marketing in the workplace. The basic principles are taught and an advanced understanding is fostered through the use of case studies and practical examples. The key role of this module is to provide an introduction to many of the techniques employed by marketers to achieve business success.

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